Stop_time is 0 LoadRunner Analysis Error

It was not the first time I got this error message when trying to analyze results on LoadRunner Analysis. This is pretty strange since from the controller the test seemed to run fine. Usually I would just discard the test results and re-run it, just to avoid troubleshooting another problem caused by a LoadRunner bug that probably messed the results, but this time I decided to take some time to just check what was happened to the results.

When I tried to analyze raw results on Analysis, the import process fails and the error log has the following message:

Analysis Error log: <1/6/2012 1:23:52 PM>
Error 75012: in file 25983.lrr the Stop_time is 0

This seems really strange, but first thing I tried was to open the .lrr file with a text editor. Searched for the Stop_time parameter and apparently it was missing. Start_time was there and apparently with the correct test start time. Let’s try to include Stop_time to the file and see what happens.

Both Start_time and Stop_time are Epoch, or UNIX time, which is pretty much seconds since 01-01-1970. Just to be sure, check your Start_time with a converter like . If the time is correct, do the math to check how many seconds your test ran. For example, 1 hour equals to 3600 seconds, 2 hours 7200 and so on.
Take this number and sum it with Start_time. Add a new parameter called Stop_time and use the result of your sum. Eg.:

Start_time=1325809089 // Fri, 06 Jan 2012 00:18:09 GMT
Stop_time=1325816289 // Fri, 06 Jan 2012 02:18:09 GMT

Saved the file and tried to open the results again and it worked!!!

Hope this helps saving some time and avoiding headaches!


LoadRunner and IE8

Had this small problem today and I believe it would be interesting to share the solution. I was “forced” to update to Internet Explorer 8 (IE8) and for my surprise, VuGen crashes when trying to record anything with it.

My first thought was to check for patches. No patches, LoadRunner was already on version 9.52 (9.50 + 9.51 patch + 9.52 patch). Checking some forum posts I’ve found that the issue can be caused by the “Disable Execute Bit” (DEP) functionality. So how to disable it??

You have to open the boot.ini file (C:\boot.ini) and add the following string to your boot line:


Usually it will become something like that:

multi(0)disk(0)rdisk(0)partition(1)\WINNT=”Microsoft Windows” /noexecute=alwaysoff /fastdetect

I’m not sure if the same solution can be applied to Windows Vista or 7. Also I don’t know if older LoadRunner versions are affected too, but this worked for me. :-)

How to Change the TimeOut on LoadRunner

I’m seeing a lot of searches for Timeout issues landing on the blog these days.

This is a very common issue when executing a scenario, meaning basically that the server has not responded in a specified amount of time. LoadRunner defaults to 120 seconds on all Web based protocols (HTTP, WebServices, Click & Script), but this can be easily changed using a command on the begging of the script, web_set_timeout.

The command have only two parameters, the operation and the new value. The operation can be one of these three:

  • CONNECT: To establish the connection to the Web server.
  • RECEIVE: Time–out on the next “portion” of server response to arrive.
  • STEP: Time–out on each VuGen step.

Usually the one we see expiring the most is STEP, for obvious reasons. The error message should look something like “Step Download Timeout”.

The second parameter is the new value, expressed in seconds. So if we want to set up a new value for STEP we have to insert this code in the beginning of our action:


Being 240 seconds our new value.

Usually I change the timeout value of all three operations, just to be sure:


Simple, isn’t it??

We just have to be careful when changing this configuration, because the default value is already too high for most user actions.

From my point of view, this should only be used in two cases:

  • When we really expect a transaction to be slow, like a large report or file upload, something that the users already expect to be slow;
  • Also when we need to troubleshoot a slow transaction, meaning, waiting for a longer period to get the response.

That’s it!!

Configuring WebLogic JMX on LoadRunner Controller

Here is a tip shared by my friend Daisy:

The WebLogic SNMP monitor is enable in the Controller as default. If you need to monitor Weblogic JMX, you have 2 options:

  1. Use the SiteScope as a monitoring tool instead of Controller;
  2. Enable the Weblogic JMX monitor into Controller.
    1. To do this you will  have to configure online_resource_graphs.rmd file – located under <LoadRunner DIR>\dat\online_graphs: update the EnableInUi param of the relevant monitor (i.e. for WebLogic (JMX): search for the [WebLogicJMX] section and update its EnableInUi param).
    2. Also, you might need to install java jdk on Controller (I didn’t have chance to test it):

WebLogic Monitor Requirements and Setup


  • JDK 1.4 on controller
  • Permissions on WebLogic MBeans.

Setup on Controller

  • After JDK installation Copy weblogic.jar from the lib folder of WebLogic Server to LoadRunner root\classes.
  • Remove jmxri.jar from LoadRunner root \classes.
  • Specify the path in the LoadRunner root folder\dat\monitors\WebLogicMon.ini file. Edit the JVM entry in the [WebLogicMon] section. For example: JVM=”E:\Program Files\JavaSoft\JRE\1.4\bin\javaw.exe
  • Edit the JavaVersion entry in the [WebLogicMon] section.

Set permissions on WebLogic

  • Open the WebLogic console (http://<host:port>/console).
  • In the tree on the left, select Security > Realms > myrealm > Users, and click Configure a new User… in the screen on the right. The Create User: General tab opens.
  • In the Name box, type weblogic.admin.mbean, enter a password, confirm the password, and then click Apply.
  • In the Groups tab, enter the name of any user or group you want to use for monitoring, and then click Apply.

How to Obtain an ICA File Through Citrix Web Interface 4.5 and 4.6

You might be thinking why I’m publishing this here or why do I need a Citrix ICA file. For now I’ll just say that this is an important first step towards performance testing Citrix applications. The full article is not ready yet, but I thought it would be useful to reproduce this information here first, in case the source goes down.


This article describes how to obtain an ICA file through Citrix Web Interface 4.5 and Web Interface 4.6.


In Web Interface versions earlier than 4.5, you can obtain the ICA file contents using Internet Explorer by using the Save Target As… option when using a link in the applications page (or a similar operation in other Web browsers). When using Web Interface 4.5 or later, this operation no longer results in the ICA file being downloaded.


For Web Interface 4.5:

Complete the following procedure:

When using an unsecured transport mechanism (HTTP):

Change the file type association property. To do so:

  1. Open Windows Explorer.
  2. From the Tools menu, click Folder options…
  3. Select the File Types tab.
  4. Select the ICA / Citrix ICA Client extension.
  5. Click Advanced and select the Confirm open after download check box.
  6. Click OK and then click Close.

Once this is done, each time the application launch is attempted (by clicking the application launch link), a dialogue displays asking if you want to open or save the ICA file. Clicking Open launches the application. Clicking Save allows you to save the ICA file to the desired location.

When using a secure transport mechanism (HTTPS) with Internet Explorer:

When using a secure transport mechanism, the ActiveX control (ICO) is used to launch the application (this does not involve saving the ICA file), hence the file cannot be saved. However, changing some settings in Internet Explorer can modify this behaviour so that the ICA file is downloaded. To do this, configure Internet Explorer so that it does not trust the ActiveX control and therefore reverts to downloading the ICA file. Use the following procedure:

    1. Go to Tools > Internet Options from the Internet Explorer menu.
    2. Select the Security tab.
    3. Click the Custom level… button to display the Security Settings dialog.
    4. Ensure that File download is set to Enabled in the Downloads section.
  1. If the site is currently in the Trusted sites or Local intranet zone list, remove it (the site should be displayed in the Internet zone).
  2. If you are using an operating system that has the Enhanced Internet Explorer Security Configuration enabled, this feature must be disabled (go to the Control Panel > Add or Remove Programs > Add/Remove Windows Components section).
  3. Adjust the settings so that Internet Explorer can download files using the following procedure:

Once these changes have been made, follow the same operations as described in the HTTP section above.

For Web Interface 4.6:

  1. Use a Firefox browser to enumerate the application icons. Right-Click and save the file to the desired location.
  2. Edit the saved file in Notepad. Remove the “RemoveICAFile=yes” line so that the ICA file is not deleted from the desired location when the application is accessed.


  1. Use Web Interface 4.2 or an earlier version to create the desired ICA file.
  2. Edit the saved file in Notepad. Remove the “RemoveICAFile=yes” line so that the ICA file is not deleted from the desired location when the application is accessed.


If the server farm only contains Presentation Server 4.5 servers, use the Presentation Server Console from Presentation Server 4.0 (Note: Do not use this console to make other changes) and use the built-in feature to create the ICA file by right-clicking the published application. Else, use the Presentation Server Console as normal.


Use Internet Explorer 6 or 7 (if asked to save as .aspx, save as .ica) and ensure the Web Interface site is accessed via the internet zone (e.g. by IP address or FQDN)